Login issues and Closed SessionsNormal Service Resumed 29/11/2022 17:30 → 29/11/2022 18:00 UTC
We’ve had reports of some customers experiencing issues logging in to FileFinder Desktop and Browser and getting active sessions closed. This only seems to be affecting customers in the EU region on our SaaS platform.
Ikiru People engineers are currently investigating. We apologise for any inconvenience and will provide an update as soon as possible.
LATEST UPDATE 29/11/2022 18:17 UTC
Some customers in our EU region were affected by an issue on the FileFinder SaaS platform. The problem has been rectified and normal service was resumed at approx. 18:00 GMT.
Our apologies to any affected customers.
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