Ikiru People Service Health

Infinity SaaS UpgradePlanned Upgrade
02/07/2026 13:00 → 02/07/2026 23:00 UTC

We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes

The update is scheduled for:
Australia East:
THURSDAY (2nd July 2026) the Infinity SaaS platform will be unavailable 13:00 - 15:00 UTC [23:00 – 01:00 AEST - Sydney]

West Europe:
THURSDAY (2nd July 2026) the Infinity SaaS platform will be unavailable 18:00 - 23:00 UTC [19:00 – 00:00 BST - UK]

For more information on what to expect from the Infinity SaaS client upgrade process, please visit https://status.ikirupeople.com/upgrades/infinitysaas/

Infinity SaaS UpgradeUpgrade Complete
04/06/2026 13:00 → 04/06/2026 23:00 UTC

We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes

The update is scheduled for:
Australia East:
THURSDAY (4th June 2026) the Infinity SaaS platform will be unavailable 13:00 - 15:00 UTC [23:00 – 01:00 AEST - Sydney]

West Europe:
THURSDAY (4th June 2026) the Infinity SaaS platform will be unavailable 18:00 - 23:00 UTC [19:00 – 00:00 BST - UK]

For more information on what to expect from the Infinity SaaS client upgrade process, please visit https://status.ikirupeople.com/upgrades/infinitysaas/

Infinity SaaS UpgradeUpgrade Complete
07/05/2026 13:00 → 07/05/2026 23:00 UTC

We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes

The update is scheduled for:
Australia East:
THURSDAY (7th May 2026) the Infinity SaaS platform will be unavailable 13:00 - 15:00 UTC [23:00 – 01:00 AEST - Sydney]

West Europe:
THURSDAY (7th May 2026) the Infinity SaaS platform will be unavailable 18:00 - 23:00 UTC [19:00 – 00:00 BST - UK]

For more information on what to expect from the Infinity SaaS client upgrade process, please visit https://status.ikirupeople.com/upgrades/infinitysaas/

Unplanned System MaintenanceMaintenance Complete
21/04/2026 18:00 → 21/04/2026 23:00 UTC

Emergency maintenance window notice:. The platform will be unavailable at points between these times to carry out further mitigation work for the Azure capacity issues experienced today

West Europe:
TUESDAY (21st April 2026) the Infinity SaaS platform will be unavailable 18:00 - 23:00 UTC [19:00 – 00:00 BST UK]

Performance and Connection IssuesNormal Service Resumed
21/04/2026 08:40 → 21/04/2026 19:00 UTC

We have received reports from a small number of users that they are experiencing issues with the loading speeds of some records in Infinity and occasional connection timeout messages.[/b]

Our team are currently investigating and we will provide a further update shortly.

Resolution

The platform maintenance is complete and Ikiru People engineers have successfully mitigated the Microsoft Azure capacity issues that were identified earlier today.

Affected customers should no longer experience any performance or connection issues and we apologise for any disruption caused.

Infinity SaaS UpgradeUpgrade Complete
09/04/2026 15:00 → 09/04/2026 23:00 UTC

We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes

The update is scheduled for:
Australia East:
THURSDAY (9th April 2026) the Infinity SaaS platform will be unavailable 13:00 - 15:00 UTC [23:00 – 01:00 AEST - Sydney]

West Europe:
THURSDAY (9th April 2026) the Infinity SaaS platform will be unavailable 18:00 - 23:00 UTC [19:00 – 00:00 BST - UK]

For more information on what to expect from the Infinity SaaS client upgrade process, please visit https://status.ikirupeople.com/upgrades/infinitysaas/

Infinity SaaS UpgradeUpgrade Complete
12/03/2026 14:00 → 12/03/2026 23:59 UTC

We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes

The update is scheduled for:
Australia East:
THURSDAY (12th March 2026) the Infinity SaaS platform will be unavailable 14:00 - 16:00 UTC [01:00 – 03:00 AEDT - Sydney]

West Europe:
THURSDAY (12th March 2026) the Infinity SaaS platform will be unavailable 19:00 - 00:00 UTC [19:00 – 00:00 GMT - UK]

For more information on what to expect from the Infinity SaaS client upgrade process, please visit https://status.ikirupeople.com/upgrades/infinitysaas/

Infinity SaaS UpgradeUpgrade Complete
12/02/2026 14:00 → 12/02/2026 23:59 UTC

We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes

The update is scheduled for:
Australia East:
THURSDAY (12th February 2026) the Infinity SaaS platform will be unavailable 14:00 - 16:00 UTC [01:00 – 03:00 AEDT - Sydney]

West Europe:
THURSDAY (12th February 2026) the Infinity SaaS platform will be unavailable 19:00 - 00:00 UTC [19:00 – 00:00 GMT - UK]

For more information on what to expect from the Infinity SaaS client upgrade process, please visit https://status.ikirupeople.com/upgrades/infinitysaas/