We have had reports from some users that they are experiencing issues with the version upgrade. Affected users will see a 'hash value is incorrect' message during the upgrade.

Our engineers are investigating as a priority and we will provide further updates as soon as possible. Please accept our apologies for the inconvenience.

We will shortly be upgrading FileFinder SaaS to the latest version. Here’s what’s new: Release Notes

The update is scheduled for:
Central US:
WEDNESDAY (13th November 2024) the FileFinder SaaS platform will be unavailable 08:00 - 12:00 UTC [02:00 – 06:00 CST - US]

Australia East:
WEDNESDAY (13th November 2024) the FileFinder SaaS platform will be unavailable 11:00 - 14:00 UTC [22:00 – 01:00 AEDT - Sydney]

Southeast Asia:
WEDNESDAY (13th November 2024) the FileFinder SaaS platform will be unavailable 13:00 - 17:00 UTC [21:00 – 01:00 SGT - Singapore]

Europe:
WEDNESDAY (13th November 2024) the FileFinder SaaS platform will be unavailable 19:00 - 00:00 UTC [19:00 – 00:00 GMT - UK]

For more information on what to expect from the FileFinder SaaS client upgrade process, please visit https://status.ikirupeople.com/upgrades/filefindersaas/