Infinity SaaS UpgradeNormal Service Resumed 07/12/2023 14:00 → 07/12/2023 20:00 UTC
We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes
The update is scheduled for: Australia East: THURSDAY (7th December 2023) the Infinity SaaS platform will be unavailable 14:00 - 16:00 UTC [01:00 – 03:00 AEDT - Sydney]
West Europe: THURSDAY (7th December 2023) the Infinity SaaS platform will be unavailable 19:00 - 00:00 UTC [19:00 – 00:00 GMT - UK]
Infinity SaaS UpgradeUpgrade Complete 09/11/2023 14:00 → 10/11/2023 00:00 UTC
We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes
The update is scheduled for: Australia East: THURSDAY (9th November 2023) the Infinity SaaS platform will be unavailable 14:00 - 16:00 UTC [01:00 – 03:00 AEDT - Sydney]
West Europe: THURSDAY (9th November 2023) the Infinity SaaS platform will be unavailable 19:00 - 00:00 UTC [19:00 – 00:00 GMT - UK]
Infinity SaaS - Connection IssuesNormal Service Resumed 20/10/2023 07:30 → 20/10/2023 08:05 UTC
We have received reports from a small number of customers that they are either unable to login to Infinity or are experiencing freezing.
Ikiru People engineers are investigating and we will provide an update shortly.
Resolution
Our continued monitoring has confirmed that the mitigation put into place by our engineers has resolved the issue and normal service has been resumed
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Infinity SaaS UpgradeUpgrade Complete 12/10/2023 13:00 → 12/10/2023 23:00 UTC
We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes
The update is scheduled for: Australia East: THURSDAY (12th October 2023) the Infinity SaaS platform will be unavailable 13:00 - 15:00 UTC [00:00 – 02:00 AEDT - Sydney]
West Europe: THURSDAY (12th October 2023) the Infinity SaaS platform will be unavailable 18:00 - 23:00 UTC [19:00 – 00:00 BST - UK]
Infinity SaaS UpgradeUpgrade Complete 14/09/2023 13:00 → 14/09/2023 23:00 UTC
We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes
The update is scheduled for: Australia East: THURSDAY (14th September 2023) the Infinity SaaS platform will be unavailable 13:00 - 15:00 UTC [23:00 – 01:00 AEST - Sydney]
West Europe: THURSDAY (14th September 2023) the Infinity SaaS platform will be unavailable 18:00 - 23:00 UTC [19:00 – 00:00 BST - UK]
Infinity SaaS Intermittent Timeouts - Austral (Australia East)Normal Service Resumed 30/08/2023 10:46 → 31/08/2023 07:00 UTC
Following a power surge issue experienced by Microsoft at the Australia East Azure data centre, some customers using Infinity SaaS may experience intermittent HTTP 500 level response codes and service timeout messages.
Microsoft are currently working to mitigate these issues and until this is resolved Infinity SaaS customers in the region may be affected.
Ikiru People engineers will continue to monitor the Azure services for updates.
Resolution
Microsoft have mitigated the data centre issues and most of their services are back to normal. Infinity users should now be able to login as normal.
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Infinity SaaS UpgradeUpgrade Complete 17/08/2023 13:00 → 17/08/2023 23:00 UTC
We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes
The update is scheduled for: Australia East: THURSDAY (17th August 2023) the Infinity SaaS platform will be unavailable 13:00 - 15:00 UTC [23:00 – 01:00 AEST - Sydney]
West Europe: THURSDAY (17th August 2023) the Infinity SaaS platform will be unavailable 18:00 - 23:00 UTC [19:00 – 00:00 BST - UK]
Infinity SaaS UpgradeUpgrade Complete 20/07/2023 13:00 → 20/07/2023 23:00 UTC
We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes
The update is scheduled for: Australia East: THURSDAY (20th July 2023) the Infinity SaaS platform will be unavailable 13:00 - 15:00 UTC [23:00 – 01:00 AEST - Sydney]
West Europe: THURSDAY (20th July 2023) the Infinity SaaS platform will be unavailable 18:00 - 23:00 UTC [19:00 – 00:00 BST - UK]
