Ikiru People Service Health

Infinity SaaS UpgradePlanned Upgrade
01/08/2024 13:00 → 01/08/2024 23:00 UTC

We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes

The update is scheduled for:
Australia East:
THURSDAY (1st August 2024) the Infinity SaaS platform will be unavailable 13:00 - 15:00 UTC [23:00 – 01:00 AEST - Sydney]

West Europe:
THURSDAY (1st August 2024) the Infinity SaaS platform will be unavailable 18:00 - 23:00 UTC [19:00 – 00:00 BST - UK]

For more information on what to expect from the Infinity SaaS client upgrade process, please visit https://status.ikirupeople.com/upgrades/infinitysaas/

Infinity SaaS UpgradeUpgrade Complete
04/07/2024 13:00 → 04/07/2024 23:00 UTC

We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes

The update is scheduled for:
Australia East:
THURSDAY (4th July 2024) the Infinity SaaS platform will be unavailable 13:00 - 15:00 UTC [23:00 – 01:00 AEST - Sydney]

West Europe:
THURSDAY (4th July 2024) the Infinity SaaS platform will be unavailable 18:00 - 23:00 UTC [19:00 – 00:00 BST - UK]

For more information on what to expect from the Infinity SaaS client upgrade process, please visit https://status.ikirupeople.com/upgrades/infinitysaas/

Infinity SaaS UpgradeUpgrade Complete
06/06/2024 13:00 → 06/06/2024 23:00 UTC

We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes

The update is scheduled for:
Australia East:
THURSDAY (6th June 2024) the Infinity SaaS platform will be unavailable 13:00 - 15:00 UTC [23:00 – 01:00 AEST - Sydney]

West Europe:
THURSDAY (6th June 2024) the Infinity SaaS platform will be unavailable 18:00 - 23:00 UTC [19:00 – 00:00 BST - UK]

For more information on what to expect from the Infinity SaaS client upgrade process, please visit https://status.ikirupeople.com/upgrades/infinitysaas/

We have received reports from a number of users that they are currently having issues logging into Infinity or those that are logged in are experiencing speed issues.

Our engineers are investigating and we will provide a further update as soon as possible.

Resolution

Our engineers have resolved the issue and users should now be able to login as normal. Please accept our apologies for the inconvenience.

Infinity SaaS UpgradeUpgrade Complete
09/05/2024 13:00 → 09/05/2024 23:00 UTC

We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes

The update is scheduled for:
Australia East:
THURSDAY (9th May 2024) the Infinity SaaS platform will be unavailable 13:00 - 15:00 UTC [23:00 – 01:00 AEST - Sydney]

West Europe:
THURSDAY (9th May 2024) the Infinity SaaS platform will be unavailable 18:00 - 23:00 UTC [19:00 – 00:00 BST - UK]

For more information on what to expect from the Infinity SaaS client upgrade process, please visit https://status.ikirupeople.com/upgrades/infinitysaas/

Infinity Timeout IssuesNormal Service Resumed
15/04/2024 10:46 → 15/04/2024 11:34 UTC

We have received some reports from users experiencing TCP errors either logging in or using Infinity.

Ikiru People engineers are investigating and we will provide an update as soon as possible.

Resolution

Our engineers have mitigated the issue that was causing problems for some users logging in or receiving timeout messages.

Users should now be able to login as normal.

Infinity SaaS UpgradeUpgrade Complete
11/04/2024 14:00 → 11/04/2024 23:00 UTC

We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes

The update is scheduled for:
Australia East:
THURSDAY (11th April 2024) the Infinity SaaS platform will be unavailable 13:00 - 15:00 UTC [23:00 – 01:00 AEST - Sydney]

West Europe:
THURSDAY (11th April 2024) the Infinity SaaS platform will be unavailable 18:00 - 23:00 UTC [19:00 – 00:00 BST - UK]

For more information on what to expect from the Infinity SaaS client upgrade process, please visit https://status.ikirupeople.com/upgrades/infinitysaas/

Infinity SaaS UpgradeUpgrade Complete
14/03/2024 14:00 → 15/03/2024 00:00 UTC

We will shortly be upgrading Infinity SaaS to the latest version. Here's what’s new: Release Notes

The update is scheduled for:
Australia East:
THURSDAY (14th March 2024) the Infinity SaaS platform will be unavailable 14:00 - 16:00 UTC [01:00 – 03:00 AEDT - Sydney]

West Europe:
THURSDAY (14th March 2024) the Infinity SaaS platform will be unavailable 19:00 - 00:00 UTC [19:00 – 00:00 GMT - UK]

For more information on what to expect from the Infinity SaaS client upgrade process, please visit https://status.ikirupeople.com/upgrades/infinitysaas/