Ikiru People Service Health History FileFinder SaaS
Current StatusOperational
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FileFinder SaaS - Service Status Update (West Europe)Normal Service Resumed 18/01/2022 07:00 → 18/01/2022 09:15 UTC
We’ve had some reports of customers experiencing login issues with FileFinder SaaS.
Ikiru People Engineers are investigating these reports and we'll provide further updates on this as and when they are available.
We apologise for any inconvenience if you are currently being affected.
LATEST UPDATE 18/01/2022 09:27 UTC
Ikiru People Engineers have resolved the fault and all FileFinder SaaS users should now be able to login.
We apologise for any inconvenience caused.
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FileFinder SaaS - Emergency Maintenance (West Europe)Maintenance Complete 17/01/2022 23:30 → 18/01/2022 00:00 UTC
Ikiru People engineers need to undertake short-notice maintenance on the FileFinder SaaS platform later tonight.
The emergency maintenance only affects the EU region. We expect the platform to be unavailable for approximately 30 minutes between 23:30 and 00:00 tonight.
West Europe MONDAY (17th JANUARY 2022) FileFinder SaaS platform and associated client applications will be unavailable from 23:30 - 00:00 UTC [23:30 - 00:00 GMT UK]
We are carrying out this short-notice maintenance out of key working hours to minimise the disruption but apologise to any customers who may be impacted by this work
LATEST UPDATE 18/01/2022 07:32 UTC
The maintenance was completed successfully.
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FileFinder SaaS - Planned Maintenance (West Europe)Maintenance Complete 15/01/2022 20:00 → 16/01/2022 00:00 UTC
Ikiru People are carrying out platform maintenance on Saturday evening.
The maintenance window only affects the EU region and FileFinder SaaS will be unavailable during the maintenance window.
West Europe SATURDAY (15th JANUARY 2022) FileFinder SaaS platform and associated client applications will be unavailable between 20:00 - 00:00 UTC [20:00 - 00:00 GMT - UK]
Ikiru People Engineers will be upgrading the Gated Talent integration with FileFinder SaaS. To minimise disruption this is being undertaken during the planned upgrade maintenance window for West Europe. Accordingly the Gated Talent integration will be unavailable as below:
Central US: WEDNESDAY (12th JANUARY 2022) the FileFinder SaaS Gated Talent Integration will be unavailable 19:00 - 00:00 UTC [13:00 – 18:00 CST - US]
Australia East: WEDNESDAY (12th JANUARY 2022) the FileFinder SaaS Gated Talent Integration will be unavailable 19:00 - 00:00 UTC [THURSDAY 13th JANUARY 2022 06:00 – 11:00 AEDT - Sydney]
Southeast Asia: WEDNESDAY (12th JANUARY 2022) the FileFinder SaaS Gated Talent Integration will be unavailable 19:00 - 00:00 UTC [THURSDAY 13th JANUARY 2022 03:00 – 08:00 SGT - Singapore]
West Europe: WEDNESDAY (12th JANUARY 2022) the FileFinder SaaS Gated Talent Integration will be unavailable 19:00 - 00:00 UTC [19:00 – 00:00 GMT - UK]
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FileFinder SaaS UpgradeUpgrade Complete 12/01/2022 08:00 → 13/01/2022 00:00 UTC
We will shortly be upgrading FileFinder SaaS to the latest version. Here’s what’s new: Release Notes
The update is scheduled for: Central US: WEDNESDAY (12th JANUARY 2022) the FileFinder SaaS platform will be unavailable 08:00 - 12:00 UTC [02:00 – 06:00 CST - US]
Australia East: WEDNESDAY (12th JANUARY 2022) the FileFinder SaaS platform will be unavailable 11:00 - 14:00 UTC [22:00 – 00:00 AEDT - Sydney]
Southeast Asia: WEDNESDAY (12th JANUARY 2022) the FileFinder SaaS platform will be unavailable 13:00 - 17:00 UTC [21:00 – 01:00 SGT - Singapore]
West Europe: WEDNESDAY (12th JANUARY 2022) the FileFinder SaaS platform will be unavailable 19:00 - 00:00 UTC [19:00 – 00:00 GMT - UK]
Ikiru People are carrying out platform maintenance on Saturday evening.
The maintenance window only affects the EU region and FileFinder SaaS will be unavailable during the maintenance window.
West Europe SATURDAY (20TH NOVEMBER 2021) FileFinder SaaS platform and associated client applications will be unavailable between 21:00 - 00:00 UTC [21:00 - 00:00 GMT - UK]
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FileFinder SaaS UpgradeUpgrade Complete 17/11/2021 08:00 → 18/11/2021 00:00 UTC
We will shortly be upgrading FileFinder SaaS to the latest version. Here’s what’s new: Release Notes
The update is scheduled for: Central US: WEDNESDAY (17th NOVEMBER 2021) the FileFinder SaaS platform will be unavailable 08:00 - 12:00 UTC [02:00 – 06:00 CST - US]
Australia East: WEDNESDAY (17th NOVEMBER 2021) the FileFinder SaaS platform will be unavailable 11:00 - 14:00 UTC [21:00 – 00:00 AEST - Sydney]
Southeast Asia: WEDNESDAY (17th NOVEMBER 2021) the FileFinder SaaS platform will be unavailable 13:00 - 17:00 UTC [21:00 – 01:00 SGT - Singapore]
West Europe: WEDNESDAY (17th NOVEMBER 2021) the FileFinder SaaS platform will be unavailable 19:00 - 00:00 UTC [19:00 – 00:00 GMT - UK]
FileFinder SaaS - Planned Maintenance (West Europe)Maintenance Complete 06/11/2021 20:00 → 07/11/2021 00:00 UTC
Ikiru People are carrying out platform maintenance on Saturday evening.
The maintenance window only affects the EU region and FileFinder SaaS will be unavailable during the maintenance window.
West Europe SATURDAY (6TH NOVEMBER 2021) FileFinder SaaS platform and associated client applications will be unavailable between 20:00 - 00:00 UTC [20:00 - 00:00 GMT - UK]
